FAQ2023-03-03T04:49:55+00:00
Do you provide refunds?2023-03-03T07:19:58+00:00

We would like to request you to verify everything from the live preview section before buying any products. We will provide a refund only if we can’t provide you the product on the mentioned date for the pre-release sale only. Since these are digital products, it’ll be problematic to give you refunds and once you’ll receive a product it’s already yours. We hope, you understand this and co-ordinate with us in this matter.

How do I get in touch with you? or How do I contact you?2023-03-03T07:20:08+00:00

We can be reached from our contact page on the website. Please click this link to access our contact page.

I want to provide you with my testimonial which you can add to your website.2023-03-03T07:20:17+00:00

That’s so nice of you. Well, you may submit text testimonials as well as video testimonials.

  • To submit the written testimonial, please click this link and add your name, organization, position, a nice picture of yours, and the testimonial content.
  • To submit the video testimonial, please click this link and provide the necessary details.

We appreciate your effort in providing the testimonials. There will be a surprise for you, once you share the testimonial with us. You’ll get it within a week of your submission.

Which license should I buy?2023-03-03T07:20:27+00:00
  • Personal License: If you are an individual and want to use the product by yourself ONLY.
  • Agency License: If the product will be used by more than one person up to 6 users.
  • Enterprise License: If the product will be shared amongst the team within the company.

If you have any questions about the license and the terms, please get in touch with us.

How do I know when there is a product update?2023-03-03T07:20:35+00:00

Whenever we update our product, you will receive an email about it. If you do not have access to the email that was used to purchase the library or template, write an email with all the details and we will be happy to assist you in updating the email on our system.

Do you provide discounts to students?2023-03-03T07:20:43+00:00

Definitely Yes. We would love to offer a discount to the students. Please write to us from your school email account or attach your ID in the email and we will do the needful.

Do you provide all future updates for free?2023-03-03T07:20:51+00:00

Yes, you’ll get free lifetime updates on the library and templates that you’ll purchase from us. We will be working to update our libraries and templates regularly and you’ll be notified about the update.

How do I use Axure libraries?2023-03-03T07:21:00+00:00

You will need to download the library and add it from the Libraries pane. To know more on how to add and remove libraries: https://craftmandu.com/how-to-use-axure-widget-library/

Are your Libraries and templates compatible with Axure 9 & 10?2023-03-03T07:21:09+00:00

Yes, all of our libraries and templates are compatible with Axure RP 9 and 10. If you need a version that needs to be compatible with an older version of Axure, just write an email to us and we will see what we can do for you.

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